Premium Inflatable Water & Sports Equipment | Higher Sports LLC

2750 E. CORPORATE PL, MONTEREY PARK, CA 91754, USA +1-2138461095 [email protected]

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Pre-Sales Expertise & Strategic Planning

Driven by a dedicated 12-member R&D team, we provide end-to-end customization across product aesthetics, structural engineering, and functional innovation. We collaborate closely with clients to engineer exclusive best-sellers, offering professional OEM/ODM consulting, regional market adaptation insights, and strategic cooperation modeling. HIGHER empowers brands to achieve precise market positioning and capture emerging opportunities.

Order Fulfillment & Production Excellence

Professional After-Sales Support

Higher Sports Frequently Asked Questions (FAQ)

  • A: Higher Sports is an integrated industry and trade manufacturing enterprise located in Laixi, Qingdao, Shandong, China. We specialize in the R&D, production, and sales of high-quality inflatable outdoor sports products and water entertainment equipment. Founded in 2013, with over 13 years of industry experience, our products are exported to more than 30 countries and regions worldwide, including Europe, America, Australia, and New Zealand. We primarily serve global distributors, retailers, and other commercial clients.
  • A: Our core product lines include:
    • Water Entertainment Products: Luxury drop-stitch PVC water mats, floating pools, multi-functional floating docks, and water yoga boards.
    • Inflatable Air Track Series: Suitable for gymnastics and cheerleading training.
    • Sports Rehabilitation Products: Inflatable ice bath tubs and inflatable training mats.
    • Marine Equipment: Portable inflatable dry docks.
    • Other Inflatable Products: Inflatable beach sofas, inflatable water trampolines, inflatable tents, inflatable yacht fenders, etc.
  • A: We have a 3,000-square-meter modern production base with 120 skilled employees, 80 of whom have been with the company for over four years. We also have a professional R&D team of 12 people dedicated to product innovation, structural improvement, and custom R&D to fully meet various market demands. Our company is equipped with advanced production equipment and assembly lines for drop-stitch inflatable products. With our experienced team strictly controlling production processes, stabilizing capacity, and ensuring product quality, our monthly production capacity can reach 5,000 inflatable products, perfectly meeting the stable delivery requirements of large-volume orders.
  • A: All our products use 0.52mm–1.2mm thick high-strength PVC tarpaulin and Drop-Stitch materials, which offer excellent wear resistance, tear resistance, and airtightness. The materials comply with EU REACH and CE certifications; they are non-toxic, eco-friendly, and harmless to the human body.
  • A: Our products have passed several authoritative international certifications:
    • CE Certification: Complies with the EU EN15649 safety standard for water sports equipment.
    • ISO 9001:2015: Quality Management System Certification.
    • SGS Testing: Material safety and product performance testing.
  • A: We have established a strict three-level quality inspection system:
    (1)Incoming Material Inspection: Comprehensive testing of all raw materials before warehousing.
    (2)In-Process Inspection: Dedicated quality inspectors monitor every production step.
    (3)Finished Product Inspection: 100% inflation test for 48 hours to ensure there is no air leakage.
    (4)Pre-Packaging Inspection: Checking appearance, accessories, and packaging integrity.
  • A: Yes, we provide comprehensive OEM and ODM services. You can:
    • Add your brand logo and design to existing products.
    • Customize product sizes, colors, and thicknesses.
    • Develop entirely new product designs and functions.
    • Customize product packaging and instruction manuals.
  • A: The standard MOQ is 50 pieces per model. For special customizations or complex designs, the MOQ may be adjusted. We also support small batch trial orders to help you test market response.
  • A: Yes, we can provide samples. The sample fee depends on the product type and customization requirements, and it can be refunded when a bulk order reaches a certain quantity. The sample shipping cost is borne by the customer.
  • Q10: What is the production lead time for customized products? A: Generally:
    • Sample Production: 7–10 working days.
    • Bulk Production: 20–25 working days (depending on order quantity and complexity).
    • Urgent Orders: Expedited production services are available; please consult our sales team for details.
  • A: You can place an order by following these steps:
    (1)Contact our sales representatives to get a product quote and detailed information.
    (2)Confirm order details and sign the sales contract.
    (3)Pay the advance deposit.
    (4)We arrange production.
    (5)Confirm the products after production is completed.
    (6)We arrange shipping after receiving the balance payment.
  • A: We accept multiple international payment methods:
    • Telegraphic Transfer (T/T): 30% deposit in advance, 70% balance paid before shipment.
    • Cash: We have established a branch in the United States and accept USD payments.
  • A: We offer multiple shipping methods:
    • Sea Freight: Suitable for large volume orders; cost-effective; transit time is approx. 25–40 days.
    • Air Freight: Suitable for urgent orders; transit time is approx. 3–7 days.
    • Express Delivery: Suitable for samples and small batch orders; transit time is approx. 3–5 days.
    • Land Freight: Suitable for domestic and neighboring country orders.
  • A: Shipping costs depend on the shipping method and destination you choose. We can offer various trade terms such as FOB, CIF, DDP, etc., which you can choose based on your needs.
  • A: Once the order is shipped, we will immediately provide a tracking number and a logistics inquiry link so you can check your shipment status at any time. Our customer service team will also regularly track the shipment and provide you with timely updates.
  • A: We provide a 2-year limited warranty for all products, covering material and manufacturing defects. Normal wear and tear or man-made damage are not covered by the warranty.
  • A: If the products you receive have quality issues, please contact us within 7 days of receipt and provide relevant photos and videos. We will offer the following solutions based on the specific situation:
    • Free replacement of defective products or accessories.
    • Provision of repair tools and technical support.
    • Appropriate price discounts.
  • A: Yes, we provide comprehensive technical support. Our professional team can offer you:
    • Product installation and usage guidance.
    • Repair and maintenance advice.
    • Solutions to common problems.
    • 24/7 online customer service support.
  • A: Under normal use and proper maintenance, the lifespan of our inflatable products can reach 8 to 10 years. Regular cleaning, avoiding sharp objects, and preventing over-inflation can extend the lifespan of the products.
  • A: Maintenance suggestions:
    • Rinse with clean water after use and dry completely before storing.
    • Avoid prolonged exposure to direct sunlight.
    • Store in a dry, well-ventilated, and cool place.
    • Regularly check the air pressure and adjust it appropriately according to the usage environment.
    • Use the dedicated repair kit to fix minor damages.

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2750 E. CORPORATE PL, MONTEREY PARK, CA 91754, USA

+1-2138461095

[email protected]

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